From request to return
Every handoff has a clear next step.
The workflow keeps company eligibility, custody, diagnosis, approval, payment, and status communication connected.
Request a business pickup1. Submit a company request
An authorized representative provides company, device-batch, workplace, and contact details and accepts the current business-only declaration and policies.
2. Confirm the workplace handoff
A requested window remains subject to operational confirmation. Device identification and custody are recorded at collection.
3. Diagnose and review the quote
Diagnosis produces a written itemized quote. The secure quote link records the authorized company decision and terms version.
4. Approve, repair, and return
Repair begins only after approval. A declined quote moves to return coordination under the current terms.
Before pickup checklist
Prepare the equipment without placing confidential credentials in the website.
- Back up important company data where possible
- Record internal asset labels separately
- Remove accessories that are not part of the fault
- Arrange any required access through an authorized representative
- Keep passwords, PINs, card data, and confidential files out of the request
Company devices only
Put the next device handoff in motion.
Available exclusively to companies for company-owned or company-managed devices. Personal consumer repair requests are not accepted.